Delivery

What is the estimated delivery time?
To manufacture the product, we have different production times. 

When you would like to print your design on fabric, than you can choose from different production times:
Rush production time will take 8 whole working days excluding shipment.
Normal production time will take 13 whole working days excluding shipment.
Economy production time will take 18 whole working days excluding shipment.
Extra Economy production time will take 23 whole working days excluding shipment.

When you would like to print your design on a product, than you can choose from different production times:
Rush production time will take15 whole working days excluding shipment.
Normal production time will take 25 whole working days excluding shipment.
Economy production time will take 30 whole working days excluding shipment.
Extra Economy production time will take 40 whole working days excluding shipment.

Our production times can differ during the Summer period and also during busy seasons. These production times can take 2 days longerduring these periods.

I need the prints sooner, is that possible?
You can select a shipment method that is quicker. You can select the rush order option, which will allow us to manufacture the product within 6 working days and then ship it on the 6th day.

What are your shipping options?
You can select Economy (standard) or Express (faster and therefore more expensive). In both methods the package is presented at the provided shipping address and you must sign upon receipt. The third option would be a pick-up at our company.

My shipping address has changed, how can I change my address?
Is your order in production? Please fill in the contact form with your new information or send us an e-mail.

Are you planning to place a new order?
You can change your old information during the order process. It’s also possible to access your account on our website to change the information.

Do I get a notification when the order is shipped?
Yes, you will get an automatic e-mail notification with a trackingcode when the order is shipped.

Can I trace my shipment?
Yes, you will get an automatic e-mail notification with a trackingcode when the order is shipped.

Does anyone have to be present to sign upon receipt of the delivery?
In both possible shipping methods the package is presented at the provided shipping address and you must sign upon receipt.